FAQ/Policies
​
01
Customized orders accepted

Are you looking for a unique handmade party favor for your wedding, baby shower, or other special event? We can customize any of our notebooks for any occasion. Minimum order is 12. Please contact us here if you are interested.
02
Shipping

All retail orders ship via USPS with tracking. Free shipping over $35 only applies to retail orders. Most orders ship within 24 hours, In the event an item is damaged during shipping please let us know right away via the contact form above and we will replace the item, issue store credit, or refund your purchase.
03
Wholesale

Our handmade notebooks and sketchbooks can fit in almost anywhere. Want to offer your customers a quality hand crafted item with an affordable price? Check out our wholesale page here.
04
Returns & refunds

Returns are accepted within 10 days of purchase as long as the item is in like new condition. Return postage is not covered by American Pigeon. If you receive a defective item, or your item was damaged in shipping, we will replace the item, issue store credit, or refund the purchase.